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If you pay your own heating bill
- Natural gas or electric: $400
- Oil, kerosene, propane: $990
- Wood, pellets, coal, corn: $700
- Plus $35 if someone in your home is 60+, under 6 or permanently disabled
- Plus $61 for lower incomes (up to $1,729 a month for 1 person, $2,344 for 2)
If heat is included in your rent
$50 for lower incomes, $45 for other eligible households, $21 in subsidized housing or a group home.
Who qualifies (2026–2027)
Homeowners and renters qualify when gross monthly household income is at or below these 2026–2027 limits:
| People in household | Gross monthly income up to |
|---|---|
| 1 | $3,563 |
| 2 | $4,659 |
| 3 | $5,756 |
| 4 | $6,852 |
| 5 | $7,948 |
| 6 | $9,045 |
| 7 | $9,250 |
| 8 | $9,456 |
Larger households: see the state's full table (link in Sources) or call Monroe County HEAP. On SNAP, Temporary Assistance or SSI? You may qualify without meeting the income limit, and many households get HEAP automatically.
Emergency HEAP opens Jan. 4, 2027
For households about to run out of fuel or facing a utility shutoff. The bill must be in your name, and resources must be under $2,500 ($3,750 with someone 60+ or under 6).
Homeowners only
Furnace or boiler repair or replacement is for homeowners 60+ who own and live in the home. Clean and tune (up to $500) is for homeowners. Both use the HEAP income limits. Homeowner details. If you rent and your heat isn't working, contact your landlord right away.
How to apply
What to bring: Proof of where you live (lease, rent receipt, utility bill, landlord's statement, deed, mortgage or tax bill); proof of income (Social Security, SSI or pension award letters, or recent pay stubs); Social Security numbers and ID for everyone in the household.
Free help applying
- Lifespan of Greater Rochester
- (585) 244-8400, ext. 102Mon.–Fri. 8:30 a.m.–4:30 p.m.
- Catholic Charities Family & Community Services
- (585) 238-8620, ext. 13221Mon.–Fri. 8:30 a.m.–4:30 p.m.
- Monroe County Office for the Aging
- (585) 753-6280435 East Henrietta Rd.
After-hours heat emergency: 211 or (585) 442-1742. State HEAP hotline: 1-800-342-3009.
Help is always free. Never pay anyone to apply for you.
Printable flyer
Download: HEAP flyer for homeowners and renters (2 pages: front and sources) (PDF)Download: HEAP one-page flyer (PDF)Sources
- Office of the Governor: HEAP announcement, Oct. 16, 2026https://governor.ny.gov/news/governor-hochul-announces-15-million-new-yorkers-can-receive-hundreds-dollars-help-cover-home
- NYS OTDA: 2026–2027 HEAP Desk Guide (LDSS-5005)https://events.trainingspace.ny.gov/heap/materials/2026/rest-of-state/forms/HEAP%20Desk%20Guide%20(LDSS-5005).pdf
- NYS OTDA: Home Energy Assistance Program (2026–2027)https://otda.ny.gov/programs/heap/
- NY.gov: Apply for Heating Assistance (HEAP)https://www.ny.gov/services/apply-heating-assistance-heap
- NY.gov: Heating Equipment Cleaning and Tuninghttps://www.ny.gov/services/apply-heating-equipment-cleaning-and-tuning
- NY.gov: Heating Equipment Repair or Replacementhttps://www.ny.gov/services/apply-heating-equipment-repair-or-replacement
- NYS OTDA: Monroe County HEAP contactshttps://otda.ny.gov/programs/HEAP/contacts/default.asp?county=29