Homeowners 60+: Up to $4,000 to repair or $8,000 to replace your furnace

Open now (since Oct. 1, 2026). Clean and tune up to $500 for homeowners who meet HEAP income limits. Regular HEAP opened Mon., Nov. 2.

Councilmember Michael PattersonCommunity Alert from Councilmember Michael Patterson
Drafted with help from Claude Opus 5.5 (AI). Info current as of Nov. 1, 2026, based on NY.gov HEAP pages and the NYS 2026–2027 HEAP Desk Guide. Rechecked Nov. 2, 2026.
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Furnace or boiler repair or replacement

  • Open now (since Oct. 1, 2026) for homeowners 60 and older who own and live in the home.
  • Repair up to $4,000; replacement up to $8,000, based on actual cost.
  • Must meet HEAP income limits: gross monthly income up to $3,563 for 1 person or $4,659 for 2 (full table). Resources must be under $10,000.
  • Covers the furnace, boiler or other equipment that is your home's main heat source. Work must be approved before it begins, and the vendor is paid directly.
  • An eligibility interview is required. Apply by phone or in person; there is no online application for this program.

Clean and tune

  • Open now (since Oct. 1, 2026) for homeowners who meet HEAP income limits. Up to $500, based on actual cost.
  • Cleans your main heating equipment and can include chimney cleaning, minor repairs, carbon monoxide detectors or a programmable thermostat.
  • Equipment must be over 12 months old, not cleaned in the past 12 months, and not under a service contract that covers cleaning.

Regular HEAP opened Monday, Nov. 2

Homeowners and renters qualify for the regular benefit based on income. If you pay your own heat: $400 for gas or electric; $990 for oil, kerosene or propane; $700 for wood, pellets, coal or corn. Plus $35 if someone in the home is 60+, under 6 or permanently disabled, and $61 for lower incomes (up to $1,729 a month for 1 person, $2,344 for 2). Full HEAP details

Renters: repair, replacement and clean and tune are for homeowners only.

How to apply: Monroe County HEAP

Call
Mon.–Fri. 8 a.m.–4 p.m.
In person
111 Westfall Rd.
Monroe County Dept. of Human Services, Rochester 14620 · Mon.–Fri. 8 a.m.–4 p.m.

What to bring: Deed, mortgage receipt or tax bill; proof of income (Social Security, SSI or pension award letters, or recent pay stubs); Social Security numbers and ID for everyone in the household.

Free help applying

Lifespan of Greater Rochester
(585) 244-8400, ext. 102Mon.–Fri. 8:30 a.m.–4:30 p.m.
Catholic Charities Family & Community Services
(585) 238-8620, ext. 13221Mon.–Fri. 8:30 a.m.–4:30 p.m.
Monroe County Office for the Aging
(585) 753-6280435 East Henrietta Rd.

After-hours heat emergency: 211 or (585) 442-1742.

Help is always free. Never pay anyone to apply for you.

Printable flyer

Download: Homeowners flyer (2 pages: front and sources) (PDF)

Sources