Furnace or boiler repair or replacement
- Open now (since Oct. 1, 2026) for homeowners 60 and older who own and live in the home.
- Repair up to $4,000; replacement up to $8,000, based on actual cost.
- Must meet HEAP income limits: gross monthly income up to $3,563 for 1 person or $4,659 for 2 (full table). Resources must be under $10,000.
- Covers the furnace, boiler or other equipment that is your home's main heat source. Work must be approved before it begins, and the vendor is paid directly.
- An eligibility interview is required. Apply by phone or in person; there is no online application for this program.
Clean and tune
- Open now (since Oct. 1, 2026) for homeowners who meet HEAP income limits. Up to $500, based on actual cost.
- Cleans your main heating equipment and can include chimney cleaning, minor repairs, carbon monoxide detectors or a programmable thermostat.
- Equipment must be over 12 months old, not cleaned in the past 12 months, and not under a service contract that covers cleaning.
Regular HEAP opened Monday, Nov. 2
Homeowners and renters qualify for the regular benefit based on income. If you pay your own heat: $400 for gas or electric; $990 for oil, kerosene or propane; $700 for wood, pellets, coal or corn. Plus $35 if someone in the home is 60+, under 6 or permanently disabled, and $61 for lower incomes (up to $1,729 a month for 1 person, $2,344 for 2). Full HEAP details
Renters: repair, replacement and clean and tune are for homeowners only.
How to apply: Monroe County HEAP
What to bring: Deed, mortgage receipt or tax bill; proof of income (Social Security, SSI or pension award letters, or recent pay stubs); Social Security numbers and ID for everyone in the household.
Free help applying
- Lifespan of Greater Rochester
- (585) 244-8400, ext. 102Mon.–Fri. 8:30 a.m.–4:30 p.m.
- Catholic Charities Family & Community Services
- (585) 238-8620, ext. 13221Mon.–Fri. 8:30 a.m.–4:30 p.m.
- Monroe County Office for the Aging
- (585) 753-6280435 East Henrietta Rd.
After-hours heat emergency: 211 or (585) 442-1742.
Help is always free. Never pay anyone to apply for you.
Printable flyer
Download: Homeowners flyer (2 pages: front and sources) (PDF)Sources
- NY.gov: Heating Equipment Repair or Replacementhttps://www.ny.gov/services/apply-heating-equipment-repair-or-replacement
- NY.gov: Heating Equipment Cleaning and Tuninghttps://www.ny.gov/services/apply-heating-equipment-cleaning-and-tuning
- NYS OTDA: 2026–2027 HEAP Desk Guide (LDSS-5005)https://events.trainingspace.ny.gov/heap/materials/2026/rest-of-state/forms/HEAP%20Desk%20Guide%20(LDSS-5005).pdf
- NYS OTDA: Home Energy Assistance Program (2026–2027)https://otda.ny.gov/programs/heap/
- NYS OTDA: Monroe County HEAP contactshttps://otda.ny.gov/programs/HEAP/contacts/default.asp?county=29

